Апельсин. Documents
г. Рязань, 8 (4912) 240-220, 8 (4912) 502-020

Documents

This section includes all the necessary documents (PDF) that may be useful for you and will help to save your time.

In order to work with PDF files, we recommend you to install free Adobe Reader or Foxit Reader.

For the avoidance of any conflict situations, please get acquainted with the following information.


  1. The goods dispatch is carried out right on the date of the document issuance.
  2. Claims related to the quality of lighting products are accepted only for the electrics of such devices.
  3. Claims for completeness, appearance and defects that can be revealed during the inspection are accepted by the seller prior to the signing of the corresponding accompanying documents.
  4. Claims for defects revealed during the product usage (in particular regarding the preparation for the installation work in accordance with designated purpose of such products) are accepted by the seller prior to the start of product usage or work performance; thus, the claims for the quality of ceramic tiles or wallpapers are accepted only before its laying or hanging.
    (Legal basis: Paragraph 17 of the Rules for sale of specified types of goods as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 02.10.1999 No. 1104, of 06.02.2002 No. 81, of 12.07.2003 No. 421)
  5. The Seller shall not be liable for the product defects and material consequences occurred due to the Customer's fault.
    (Legal basis: Consumer protection law)
  6. The following acquired goods of proper quality shall not be subject to return or exchange: cable products (wires, cords or cables); construction and finish materials (linoleum, film, carpets, etc.) and other goods sold per meters as well as cut-price goods and special offers.
    (Legal basis: The List of non-food products of proper quality that are not subject to return or exchange as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 06.02.2002 No. 81)
  7. Claims for the size, shape, dimensions, style, color or completeness of products of proper quality are accepted within the period established by the current legislation provided that such product was not used, it has preserved its marketable state, consumer properties, seals, manufacturer labels and there is some evidence that it was acquired from this particular seller.
    (Legal basis: Paragraph 17 of the Rules for sale of specified types of goods as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 02.10.1999 No. 1104, of 06.02.2002 No. 81, of 12.07.2003 No. 421)
    * The present point shall not be applied to the products delivered by the customer's order and sold to him.
  8. Technically sophisticated goods of proper quality shall not be subject to return or exchange.
    (Legal basis: The List of non-food products of proper quality that are not subject to return or exchange as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 06.02.2002 No. 81)
  9. Technically sophisticated goods with defects revealed by the Customer are subject to return or exchange provided that there is a report of service center proving the fact that it is a manufacturing defect. Therefore, the Supplier (the Seller) reserves the right to carry out an additional verification of the product quality within 20 (twenty) days.
    (Legal basis: Article 21 of the Law of the Russian Federation "On Consumer Protection" No. 2300-I, dated 07.02.1992)
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www.apelsyn.ru

Documents

Documents

This section includes all the necessary documents (PDF) that may be useful for you and will help to save your time.

In order to work with PDF files, we recommend you to install free Adobe Reader or Foxit Reader.

For the avoidance of any conflict situations, please get acquainted with the following information.


  1. The goods dispatch is carried out right on the date of the document issuance.
  2. Claims related to the quality of lighting products are accepted only for the electrics of such devices.
  3. Claims for completeness, appearance and defects that can be revealed during the inspection are accepted by the seller prior to the signing of the corresponding accompanying documents.
  4. Claims for defects revealed during the product usage (in particular regarding the preparation for the installation work in accordance with designated purpose of such products) are accepted by the seller prior to the start of product usage or work performance; thus, the claims for the quality of ceramic tiles or wallpapers are accepted only before its laying or hanging.
    (Legal basis: Paragraph 17 of the Rules for sale of specified types of goods as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 02.10.1999 No. 1104, of 06.02.2002 No. 81, of 12.07.2003 No. 421)
  5. The Seller shall not be liable for the product defects and material consequences occurred due to the Customer's fault.
    (Legal basis: Consumer protection law)
  6. The following acquired goods of proper quality shall not be subject to return or exchange: cable products (wires, cords or cables); construction and finish materials (linoleum, film, carpets, etc.) and other goods sold per meters as well as cut-price goods and special offers.
    (Legal basis: The List of non-food products of proper quality that are not subject to return or exchange as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 06.02.2002 No. 81)
  7. Claims for the size, shape, dimensions, style, color or completeness of products of proper quality are accepted within the period established by the current legislation provided that such product was not used, it has preserved its marketable state, consumer properties, seals, manufacturer labels and there is some evidence that it was acquired from this particular seller.
    (Legal basis: Paragraph 17 of the Rules for sale of specified types of goods as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 02.10.1999 No. 1104, of 06.02.2002 No. 81, of 12.07.2003 No. 421)
    * The present point shall not be applied to the products delivered by the customer's order and sold to him.
  8. Technically sophisticated goods of proper quality shall not be subject to return or exchange.
    (Legal basis: The List of non-food products of proper quality that are not subject to return or exchange as revised in the Enactment of the Russian Federation of 20.10.1998 No. 1222, of 06.02.2002 No. 81)
  9. Technically sophisticated goods with defects revealed by the Customer are subject to return or exchange provided that there is a report of service center proving the fact that it is a manufacturing defect. Therefore, the Supplier (the Seller) reserves the right to carry out an additional verification of the product quality within 20 (twenty) days.
    (Legal basis: Article 21 of the Law of the Russian Federation "On Consumer Protection" No. 2300-I, dated 07.02.1992)